Opening hours

Monday to Friday: 08.45 am – 4.20pm (start last tour)
Weekdays after 5.30pm and Saturdays: on request
Sunday and public holidays: closed

Our interactive exhibition can only be visited after prior request and as part of a guided tour with our deaf guides. Please send us your request!

We will promptly check availability and soon we well be more than happy to welcome you We strive to respond to all inquiries as quickly as possible. If a suitable date is available, you will receive a booking confirmation.

Important information for schools:
From now on, visits to HANDS UP can be claimed through the Vienna Educational Opportunities programme!
The following schools are included: public or private Viennese compulsory general education schools from Years 1 to 9, i.e. primary schools, lower secondary schools, special schools (ASO) and polytechnic schools/vocational secondary schools. Private schools must have public status to participate in the Vienna Education Opportunities programme.
You can check here if your school is part of the Education Opportunities programme!

Please provide the following information when booking:

  • exact school name
  • school code
  • school year

Limited opening hours

please enquire on the following dates:

From Wednesday, 7 January 2026, we look forward to receiving your enquiries and welcoming you back!

Our HANDS UP interactive exhibition will be open as usual during the Easter holidays. However, the office will be staffed to a limited extent to help the Easter Bunny hide eggs!

Your requests for tours during the Easter holidays will be processed as usual.
We will be happy to handle all other inquiries starting Tuesday, April 22, 2025.

Booking

Booking tip

Select a date directly here and send your booking enquiry. We will confirm the appointment within 48 hours.

Contact us

Questions?

We answered the most common questions in the FAQs.

Directions

HANDS UP – Eintauchen in die Welt der Gehörlosen
Hollandstraße 14,  1020 Wien (Entrance via side alley, Kleine Sperlgasse)

With the lines 1 / 2 / 5A / 5B
Stations: Karmeliterplatz (3 min walk),
Tandelmarktgasse (2 min walk)
or Salztorbrücke (4 min walk)

The 2nd district is a short-term parking zone. There are only limited parking spaces available. 
We recommend travelling by public transport.

Contact

To register for and book a guided tour, please use our contact form. If you have any questions, please check the FAQs first.

We are available for all other enquiries. (Please be sure to include an email address or callback number.) We look forward to hearing from you!

We can also be reached via our social media channels. Follow us for news.

Booking

To register for and book a guided tour, please use our contact form

Questions?

We answered the most common questions in the FAQs.